Do you have any questions or requests? Just drop us an email, we are here to help. 

Help via Email

Help Number

You can call us at any time of day or night. 

Hotline: 040 - 55869993-0

Found a bike?

Unfortunately, due to vandalism, StadtRÄDER are lost from time to time. If you discover a bike from us outside the core area or in no-parking zones, in ditches, bushes or in other unusual places, please send us an e-mail to

So we can collect them and hopefully repair them again.

Thank you very much for your help!